For some products are a registered dealer such as Bosch, Hope, SRAM, Rockshox, Stans and more. Most of our used stock comes from shops and other suppliers such as hire companies throughout the UK and EU, these are re-sale products and in most cases we are not a dealer for these brands as they are second hand goods and stock/brands change every week.

We do not offer collection or testing on any product, all our products are boxed and labelled in an 18,000sq/ft warehouse, everything is picked from the warehouse and then via an automated service it is labelled and passed to the chosen courier.

All brand new goods will come with manufacturers warranty unless stated otherwise. Most of our used bikes come without a warranty as they are second hand and manufacturers in most cases only offer warranty for the original owner. On certain brands we can offer you an in house warranty if we have a close relationship with that brand, if we can offer a warranty on that particular used product it will be stated on the advert

You can reach us via our eBay shop, contact form or email address (on the contact page). We will reply within 24 hours in most cases. We do not have a phone number for enquiries, only email. This is because we have different departments such as sales, tech and then our warehouse staff who handle postage and packing, when contacting via email we can forward it to the correct department for an accurate reply.

A lot of our stock is purchased from some of the industries largest re-sellers and distributors, we purchase stock in bulk and sell cheap as possible, a lot of stock is also OEM which means it is brand new but could come without original box or manuals, these come with warranty as normal

Yes you have 28 days to return a product, it must be unused and in the original packaging. See our returns page at the bottom of the site for info.

We are now starting to ship goods internationally again, this will be calculated at checkout and if are buying new components you can buy excluding VAT, any used goods can not be sold excluding VAT. We do also have an EU forwarding warehouse we can ship larger goods from to save you any import fees, feel free to email first if you would like a quote